DO YOU OWN YOUR CLEANING BUSINESS...
OR DOES YOUR CLEANING
BUSINESS OWN YOU
At the business of cleaning, we implement "operating systems" for cleaning business owners so they can scale their business and get back their time.
AN OPERATING SYSTEM IS ESSENTIAL IF YOU WANT TO TAKE YOUR CLEANING BUSINESS TO THE NEXT LEVEL
Transform your cleaning company with a custom operating system designed to streamline operations and track progress towards your goals. Our Team can help you build and install a system that will scale with your business and run smoothly, so you can focus on providing top-notch cleaning services to your client's
Phase 1
Build out your core values, your core mission your core focus
Create your long-term goal aspirations
Mission statement
Company character traits
Key company actions
Your three-year goals
Your one year goals
Your 90 day goals
Your daily execution
Phase 1
Build out your core values, your core mission your core focus
Create your long-term goal aspirations
Mission statement
Company character traits
Key company actions
Your three-year goals
Your one year goals
Your 90 day goals
Your daily execution
Phase 2
Calendar audit (what your schedule is vs. what it will be)
Centralize all your emails and organize your contacts
Set up business dashboard to readily see important information
- leads
- emails sent
- text sent
- LinkedIn connections
- sales
- revenue
- new accounts
- new leads
- walkthroughs
- quotes
- new clients
- cash collected
- payroll
- expenses
- a/r, a/p
Implementation of recommended software
Phase 3
STRATEGIZE
Create your hiring process questionnaire
Create a hiring process video
Create and document employee life cycle (what will the employee do/encounter from interview to last day)
Create and document employees onboarding procedure
Create job descriptions for Indeed
Create company descriptions for employees
Document a path for employees to advance in the business - promotions, bonuses and criteria necessary to advance
Create and document training process for employees (paperwork and video learning, shadowing cleaner, being shadowed by the manager, cleaning on their own)
Create a framework for you to implement promotions and bonuses
Create and document your accountability numbers (what metric shows that are hitting your goals and what team member is responsible for that number)
Phase 1
Calendar audit (what your schedule is vs. what it will be)
Centralize all your emails and organize your contacts
Set up business dashboard to readily see important information
- leads
- emails sent
- text sent
- LinkedIn connections
- sales
- revenue
- new accounts
- new leads
- walkthroughs
- quotes
- new clients
- cash collected
- payroll
- expenses
- a/r, a/p
Implementation of recommended software
Phase 2
STRATEGIZE
Create your hiring process questionnaire
Create a hiring process video
Create and document employee life cycle (what will the employee do/encounter from interview to last day)
Create and document employees onboarding procedure
Create job descriptions for Indeed
Create company descriptions for employees
Document a path for employees to advance in the business - promotions, bonuses and criteria necessary to advance
Create and document training process for employees (paperwork and video learning, shadowing cleaner, being shadowed by the manager, cleaning on their own)
Create a framework for you to implement promotions and bonuses
Create and document your accountability numbers (what metric shows that are hitting your goals and what team member is responsible for that number)
Implement and optimize scheduling software
Implement hiring, training and employee life cycle process
Create client hiring funnel to attract top candidates
Systemize and partially automate the hiring process
Quote form created and placed on the landing page
Quote submission autoresponder set up
Booking submission autoresponder set up (text and email)
Auto notifications for quote request, new leads, new bookings and payment
Implement employee onboarding process
Implement marketing and sales plan
Build a 5 page website
Optimize 2 social media pages
Create sales funnel for those pages
Set up text, email and LinkedIn campaigns for prospective clients
Set up systematic process to respond to leads
automated tasks with checklist reminding your staff/VA to take action
Set up phone/answering system
Interview and hire Virtual Assistants
We create you an accountability chart to put in place. When you have your accountability chart in place that means you have the right structure for your company and the right people in the right positions. If you don't have the right people in place we will help you fill those roles.
We will begin tracking your accountability numbers with your team
- what metric(s) show that are hitting your goals?
- what team member is responsible for that metric?
Document and implement initial quarterly meeting
- Create your 90 day action plan
- Initial goals are set
- The most important priorities are set for the next 90 days using a week by week actionable plan with measurable metrics
We will teach you how to run effective, weekly actionable team meetings and quarterly meetings
- Communication rhythym - all means of communication are in place. Issues list - constant update of company issues that we identify discuss and solve weekly
We will create your Business Scorecard- the company scorecard is filled out every week and up to date. We will show you how to pull the numbers necessary to know exactly what your business is doing as far as growth and operations
You will instill your Core values, core focus and purpose through weekly meetings, the hiring process, and your employee life cycle . The Core value, core focus purpose are known throughout the organization.
Company plans & performance are visible to everyone.
Manage your client delivery system _ how do you check up on clients? How often do you check up on your clients?
Budget creation and monthly monitoring instilling bookkeeping and accounting practices
Implement and optimize scheduling software
Implement hiring, training and employee life cycle process
Create client hiring funnel to attract top candidates
Systemize and partially automate the hiring process
Quote form created and placed on the landing page
Quote submission autoresponder set up
Booking submission autoresponder set up (text and email)
Auto notifications for quote request, new leads, new bookings and payment
Implement employee onboarding process
Implement marketing and sales plan
Build a 5 page website
Optimize 2 social media pages
Create sales funnel for those pages
Set up text, email and LinkedIn campaigns for prospective clients
Set up systematic process to respond to leads
automated tasks with checklist reminding your staff/VA to take action
Set up phone/answering system
Interview and hire Virtual Assistants
We create you an accountability chart to put in place. When you have your accountability chart in place that means you have the right structure for your company and the right people in the right positions. If you don't have the right people in place we will help you fill those roles.
We will begin tracking your accountability numbers with your team
- what metric(s) show that are hitting your goals?
- what team member is responsible for that metric?
Document and implement initial quarterly meeting
- Create your 90 day action plan
- Initial goals are set
- The most important priorities are set for the next 90 days using a week by week actionable plan with measurable metrics
We will teach you how to run effective, weekly actionable team meetings and quarterly meetings
- Communication rhythym - all means of communication are in place. Issues list - constant update of company issues that we identify discuss and solve weekly
We will create your Business Scorecard- the company scorecard is filled out every week and up to date. We will show you how to pull the numbers necessary to know exactly what your business is doing as far as growth and operations
You will instill your Core values, core focus and purpose through weekly meetings, the hiring process, and your employee life cycle . The Core value, core focus purpose are known throughout the organization.
Company plans & performance are visible to everyone.
Manage your client delivery system _ how do you check up on clients? How often do you check up on your clients?
Budget creation and monthly monitoring instilling bookkeeping and accounting practices
Get a dedicated, one on one business coach who has done the work. We are not just coaches we are cleaning business operators.
Coaches are experts in growth of Cleaning Businesses.
We are not just coaches we are cleaning business operators.
Schedule your growth with weekly meetings & touchpoints
Unlimited Access to coaches calendar for 20min Laser Calls
Clive Morrison Co-Founder of The Business of the Cleaning and Owner Operator of Sonia's Clean Sweep in Atlanta. With 16 employees & 125 5 star reviews business which he still guides as an advisor.
Sherane Dickens Co- Owner of The Business of the Cleaning and also owner of the Finishing touch Nyc. With over 20 employees & numorus contracts she knows how to build cleaning companies.
Get a dedicated, one on one business coach who has done the work. We are not just coaches we are cleaning business operators.
Coaches are experts in growth of Cleaning Businesses. We are not just coaches we are cleaning business operators.
Schedule your growth with weekly meetings & touchpoints
Unlimited Access to coaches calendar for 20min Laser Calls
Clive Morrison Co-Founder of The Business of the Cleaning and Owner Operator of Sonia's Clean Sweep in Atlanta. With 16 employees & 125 5 star reviews business which he still guides as an advisor.
Sherane Dickens Co- Owner of The Business of the Cleaning and also owner of the Finishing touch Nyc. With over 20 employees & numorus contracts she knows how to build cleaning companies.
Why is the operating system essential to take your cleaning business to the next level? ...more
Business Of The Cleaning
March 22, 2023•4 min read
Sales@thebusinessofcleaning.net